General Liability Solution
Gain Life's Claims Communication Platform for GL
Experience the power of AI combined with behavioral science to provide automated claim guidance and monitoring for claimants, while reducing administrative burden for adjuster; and go live in just weeks with a tailor-made claims experience, all without adding yet another system.
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See how our GL solution reduces litigation risk and administrative burden for adujusters
Message in any medium
Text right from your email inbox or claims system, and send encrypted messages to protect sensitive information. Claimants receive your message in their preferred medium (i.e., text, email, or in-app) and language.
Speak their language
Serve the needs of non-English speakers with an app, messages, and documents in their preferred language.
Simplify one’s understanding the process with content written at an 8th grade reading level.
Relate to claimants with timely and relevant guidance.
Simplify document completion and collection
Automatically (or manually) complete, send, and receive e-signed documents in minutes, not days.
Auto-fill documents for claimants with information from your claim or RMIS system.
Automate collection of FNOL and key documentation, along with digital notarization as needed.
Identify issues in real-time
Collect insights at the start of a claim and harness AI to automatically monitor claims in real time, check-in, and alert claim staff when an issue requires their attention.
Solve issues as they arise
Deliver targeted, evidence-based, interventions driven by automated monitoring of an individual’s claim.
Set expectations with dynamically generated, fully configurable, process guidance and FAQs.
Provide instant access to reimbursement information.
Facilitate medical management
Guide individuals to the appropriate providers per policyholder and jurisdictional guidelines.
Send automated appointment reminders, and collect patient visit summaries in real-time.
Unlike any other system
- Customizable branding, workflows, and content for your org. and those you serve
- All data is automatically sent to the claim system via email, fax, SFTP, or API
- Full audit trail automatically sent to claim system at claim closure, or for immediate download
- Seamless experience on any device with no app download required
- Limited cellular data required to use the app means no data plan is too small
Ready to improve your claim outcomes?
Join the growing number of carriers, employers, and TPAs using Gain Life's AI-enabled claims communication platform to save claim costs, improve efficiency, and provide a better claims experience for all parties.
Get a demo